These Terms of Service set out the rules for using the PRO HANDWOLF BUILDER LIMITED website and purchasing products from us.
By accessing our website or placing an order, you agree to be bound by these Terms.
1. About Us
Company Name: PRO HANDWOLF BUILDER LIMITED
Email: PRO.HANDWOLF@HOTMAIL.COM
Phone: +44 7519 860061
2. Website Use
You agree to use our website in a lawful and respectful manner. You must not use the website in any way that could damage the site, interfere with normal operation, or attempt to gain unauthorised access to any part of the service.
3. Product Information
We sell physical home improvement and domestic building-related products. We aim to display product information, images, and descriptions as accurately as possible. However, product colours, packaging, or small details may vary slightly depending on stock or production batch.
4. Prices
All prices shown on the website are listed in GBP (£) unless stated otherwise. Prices may change from time to time, but the price shown at checkout is the price you will be charged for that order.
Any delivery charge, tax, or additional fee will be shown clearly before you complete payment.
5. Orders
When you place an order, you are making an offer to purchase the selected products. An order is only confirmed once payment has been successfully processed and you receive an order confirmation.
We reserve the right to refuse or cancel an order where:
- Payment is not completed
- The product is out of stock
- There is a pricing or listing error
- The order appears unusual, incomplete, or potentially fraudulent
- We are unable to verify the delivery details
6. Payment
Payments are processed through secure third-party payment providers. By submitting payment, you confirm that you are authorised to use the selected payment method.
We do not intentionally store full card details on our website.
7. Delivery
Delivery times are estimates only and may vary depending on the shipping method, destination, and carrier performance. Please review our Delivery Information page for more details.
8. Returns and Refunds
Returns and refunds are handled in accordance with our Refund Policy and Delivery Information pages. You should review those pages before placing an order.
9. Account Registration
If you create an account on our website, you are responsible for keeping your login details secure. You agree to provide accurate and up-to-date information when registering or updating your account.
You must notify us if you believe your account has been used without permission.
10. Prohibited Activity
You must not:
- Submit false or misleading information
- Attempt to interfere with checkout or payment systems
- Place orders using another person’s details without permission
- Copy, reproduce, or misuse website content without authorisation
- Use the website for unlawful purposes
11. Intellectual Property
All website content, including text, images, logos, product layouts, and design elements, belongs to PRO HANDWOLF BUILDER LIMITED or its content providers unless otherwise stated.
You may not reuse or reproduce our content without permission.
12. Third-Party Services
Our website may rely on third-party services for payment, delivery, analytics, hosting, or communication. We are not responsible for issues caused by those third parties outside our reasonable control.
13. Limitation of Liability
To the extent permitted by law, we are not responsible for indirect losses, loss of profit, or delays caused by circumstances beyond our control.
Nothing in these Terms excludes liability where it would be unlawful to do so.
14. Website Availability
We aim to keep the website available and functioning normally, but we do not guarantee uninterrupted access. The site may occasionally be unavailable for maintenance, updates, or technical reasons.
15. Changes to These Terms
We may update these Terms from time to time. Any updated version will be posted on this page, and continued use of the website means you accept the updated Terms.
16. Governing Law
These Terms are intended to be interpreted in line with the laws applicable to our business operations in the United Kingdom.
17. Contact Us
If you have any questions about these Terms, please contact us:
PRO HANDWOLF BUILDER LIMITED
Email: PRO.HANDWOLF@HOTMAIL.COM
Phone: +44 7519 860061